SaaS product design · 2020–2021
Learning should feel like progress, not administration.
A workplace learning platform needed depth for administrators without passing that complexity to learners.
E-learning
UI/UX and product designer
2020–2021
What was happening
The visible interface was not the whole problem.
Learners needed a simple path. Administrators needed content control, competency tracking and visibility. Designing both sides with the same priorities would have weakened both experiences.
The thing I noticed
Simple for the user does not mean simple underneath. It means the hard work happened before the screen reached them.
What I changed
Three decisions shaped the work.
- 01
I separated learning from managing learning.
- 02
Learners saw a clear path, short actions and visible progress.
- 03
Administrators received the structure required to create, organise and understand the learning behind that simple front end.
What became easier
Less hesitation. More confident action.
The learner experience stayed focused while the operational side retained the depth the business needed.
Have a product that takes too long to explain?
Bring me the messy version ↗